This article will discuss the most effective and challenging debt collection software. Debt collection software speeds up the payment collection and invoicing process. This improves business operations. This software is also known as Accounts Receivable (AR), or simply Software. It automates client contact management. Most AP software can be connected to an accounting system or ERP system (ERP). This software also offers on-premise or cloud-based options. This software helps to increase a company’s liquidity. It also lowers bad debt rates. It also guarantees a favorable receivable turnover rate.
Top 10 Debt Collection Softwares
Here are the Top 10 Debt Collection Softwares in 2022.
Automated follow-up, payment processing and collection scoring are some of the features that account receivable software offers. This software’s price varies depending on the number of accounts, customizations, integrations and users. We’ll be discussing the top 10 debt collection programs in this article.
1. Latitude Genesys’
Latitude Genesys’
Latitude by Genesys is the ideal package for managing receivables. This product is an independent product that provides a complete approach to debt collection. The software’s account analysis tool allows for easy access to all account information. This software provides data on current and historical accounts. It also offers an easy-to-use dashboard that allows for visualisation of data. This helps in monitoring account performance. Latitude users can share data with other platform users.
Genesys: The Best Things About Latitude
An interface that is web-based is available. There are many configuration options available with the drag-and-drop interface.
All account information can be accessed by users in one workflow.
An ETL (Extract Transform and Load), tool allows data to be easily extracted and integrated between platforms.
This tool allows for bi-directional data transmission and aids in performance analysis of external agencies.
It also integrates with third-party programs of highest quality. This integration makes it easier to collect debt.
Positives: Genesys’ Latitude interface is easy to use and very user-friendly. It can create plans of action for complex and simple situations. Another alternative to debt collection software is this.
Cons: This system does not allow users to create custom fields. Only data already defined in Latitude fields can be accessed by users.
2. Kuhlekt
Kuhlekt
Kuhlekt is a cloud-based software that manages accounts receivables. It follows subscription-based software as an service (SAAS). This software has a very basic user interface. Credit managers can monitor the success rate of debit collection quickly.
The DSO (Daily Sales Outstanding), figures are posted on a daily noticeboard. Customs reports can be created by users. To view data in a way that suits their needs, users can categorise the fields. Kuhlekt offers a monthly subscription plan.
Kuhlekt Characteristics
It provides a visual overview of the performance of each collector and the overall status of the collection.
This software also generates a to-do list for collectors. Collectors can prioritize credit accounts to help them with their to-do lists.
You can view graphs that show the outstanding sales each day, the status of receivable accounts and the aged trial balance.
A robust dunning system can centralize all account actions. You can record account status, promise notes, and follow-up on accounts.
It streamlines customer dispute handling by automating investigation, approval, modification, and credit memo.
Kuhlekt can manage the provisional receivable in real-time. This ensures that collectors are appropriately utilised when creating to-do lists. This is the most flexible and simple method of collecting debt that lowers debtor risk.
Cons: The email was not sent with a carbon copy. Kuhlekt must add an additional email recipient box to send multiple emails at once.
3. UpFlow
Upflow
Upflow facilitates B2B business communication by automating the payment process. This debt collection software increases consumer satisfaction by making it easy to pay. Customers can create personalized reminders for payment. The dashboard offers a DSO report as well as a cash flow estimate. It automates follow up by creating a systematic collection plan. The SAAS tool is linked to Upflow.
Characteristics of Upflow
It created a schedule to automate collection. The automated system sends clients invoices to remind them about the outstanding balance. Another alternative to debt collection software is this.
Upflow offers a range of payment options. If necessary, users can also add a new payment option.
A robust dashboard displays financial forecasts and trend analysis reports. This allows consumers to make better financial decisions and cash management choices.
Customers can make their own payment reminders. These reminders can be tailored to encourage customers to pay on time. As a result, the company’s cash collection rate rises.
It can be integrated with the best accounting software.
Positives: Upflow offers an online payment platform with a customizable payment schedule. Effective commercial relationships can be established with clients easily. Automated reconciliations of banks are possible.
Cons: It would be great to have customizable dashboard data. Other Upflow integrations are not automatic. For manual integration of Upflow with another software, you must contact the Upflow support team.
4. CSS IMPACT
CSS IMPACT
For the new-generation financial data management platform CSS Impact, a receivable management software was developed. It’s a cloud-based software that collects money and includes HD 2.0 as well as AI (Artificial Intelligence).
This software helps improve business operations through contract management, vendor management and revenue cycle management. CSS products can also handle billing and payment. It also uses modern communication methods to automate compliance problems.
Characteristics of CSS Impact
This software automates the billing and invoicing process. It automates the collection process.
It creates an automated voice- and text-based call centre. As a result, customer engagement rates rise.
It also automates the notification of client payment status and receivable balance.
This platform can manage the collection and recovery of non-performing receivables.
CSS IMPACT can help you eliminate costly receivable recovery processes that will improve your business operations.
CSS IMPACT offers a single solution for all corporate debt collection. It provides both internal collection and callback scheduling. This software also allows you to create payment schedules. Another alternative to debt collection software is this one.
Cons: Although it is a cloud-based system that manages receivables and its mobile application can be used, it is not functional.
5. SimplicityCollect
SimplicityCollect
SimplicityCollect is a cloud-based accounting receivables software that’s excellent. It can be used by all kinds of businesses. This software allows you to manage an unlimited number of receivables and clients. This software is affordable. This software allows users to import and export data in a single click. It also offers online data storage for debt collection cases.
SimplicityCollect: Characteristics
Simplicity’s bulk case management tools can be used to manage an unlimited number of clients and users. This technology also manages infinite cases at a lower cost.
It provides a solution for case management automation with automatically generated papers.
This platform supports mobile devices. Customers can use a tablet or smartphone to manage the debt collection process.
Integrating QuickBooks accounting software is possible. Accounting software stores financial information. SimplicityCollect can quickly determine the status of accounts receivable.
This debt collection solution provides online data storage and data security.
SimplicityCollect has many advantages. It is the most cost-effective way to collect debt. The paperwork can be reduced by using a secure online storage facility.
Cons: The data import/export function is more complicated than other debt collection software. Another alternative to debt collection software.
6. ezyCollect
ezyCollect
ezyCollect is a cloud-based, cost-effective debt collection software. It automates debt collection by adding overdue reminders and pre-reminders. Online payment processing simplifies and speeds up the collection process.
The ezyCollect credit risk analysis tool can be used to assess client payment behavior. This tool also forecasts payments. This program integrates with the most popular accounting programs, such as Sage300, Myob and Xero.
Characteristics of the ezyCollect
It provides a simple dashboard. To learn more about debt collection performance, users can access any account.
Automated workflows reduce the time and effort required to collect payments.
This software organizes call lists based upon clients’ credit scores.
The platform offers a combination of a primary payment method and an online payment portal. Every consumer has their own payment method.
You can also send a request to appoint a recovery agency in just one click.
Advantages: ezyCollect completely automates the collection process. It automates the debt collection process and reduces the time required to follow up on receivables. As a result, businesses can maximize their profits.
Cons: Faxing and SMS communications should be available.
7. InterProse ACE
InterProse ACE
InterProse ACE is a web-based accounting software. This software is efficient in billing and invoicing. The software can be customized by the user to suit their specific needs. It allows users to store documents online and attach them. It also guarantees paper protection. It’s easier to combine InterProse ACE and other software. Another alternative to debt collection software is this.
The main features of InterProse ACE
The software is compatible with the best third-party programs. This software is a smart financial alternative.
You can store data in real-time. The user can decide whether to use analytical techniques to extract data.
Strong web application firewalls offer high levels of encryption and protection for your data. It also offers conformity certifications.
Users can access their accounts from anywhere and they can be managed on one screen.
InterProse ACE is constantly improving. Current users have free access to the latest upgrades.
InterProse ACE has many advantages. It is a flexible receivables management software. InterProse is constantly developing new features to address changing issues.
Cons: Entrepreneurs should be aware of the high initial cost.
8. Cogent
Cogent
Cogent provides a unique approach to debt collection and case management. AgreYa Solutions, a top IT consulting company, created Cogent. It has a rule engine which establishes a predetermined data evaluation rule. The case management tool can be used to organize cases by dates and evaluate them. Cogent interfaces with the scanner, making it easy to store all cases digitally.
The Key Features
Cogent automates receivable administration and coordinates the legal workflow.
It includes a simple-to-use dashboard with trend analysis and real time data.
Document management software can store cases with dates. It also uses AI technology to analyze data.
It includes features to send reminders and activity notifications. It automates the management of accounts receivable.
Strong mobile apps make it possible to collect debts. Access to account and data management is available at any time, from anywhere.
Advantages: Debt collection solutions offer a user-friendly, sturdy platform.
Cons: The renewal package is more costly than the initial software price, even though it is less expensive than comparable programs.
9. Lexop
Lexop
The clever debt collection software Lexop allows users to instantly send reminders to thousands of consumers. Lexop AI technology also tracks how customers respond to alerts. It can also analyze behavioural data. It can identify the most effective channel and message to increase response. It also offers customers flexible payment options. Another alternative to debt collection software is this one.
Lexop Characteristics
It allows data to be easily organised through seamless integration with an ERP system.
It can instantly send an electronic message to clients, making it easy to manage high volumes of clients.
There are many communication templates you can use. This software also monitors response time and rate.
Consumers appreciate having additional payment options. The rate at which cash is collected rises.
Data protection is provided by AES256-bit encryption. Lexop offers the best security infrastructure.
Lexop is a faster channel for communication. It frequently updates new features in response to customer requests.
Cons: It can store a lot of data but the search functionality needs to be improved.
10. Beyond ARM
Beyond ARM
Beyond ARM presents a clever way to collect debt. Beyond ARM offers legal and financial services, as well as software for receivables. This platform reduces the time it takes to collect debt. It increases business liquidity. Beyond ARM, although it is linked to QwikDial can provide IVR communication technology. It automates customer contact management. Another alternative to debt collection software is this.
Beyond ARM Characteristics
It provides an intelligent workflow that makes debt collection simple.
Because of its strong configurable features, it is compatible with every business module.
This platform is cloud-based and very secure thanks to its Tier4 data center.
It allows authentic esignature to be used, which speeds up document authorisation. The auto payment rate increases as a result.
Clients have the option to upload digital files for future use. It improves customer satisfaction.
Pros: The Inquiry Tools simplify the process of evaluating data and are a great addition to ARM advances. It provides prompt customer assistance. It is also committed to solving problems with its services.
Cons: This application doesn’t support third-party integration.
Our recommendation
Many commercial businesses are looking for the best solutions to debt collection. It simplifies business operations as it automates debt collection situations and lowers overhead costs. There are many debt collection software options to manage receivables.
The best software for your company depends on your company’s type, number of accounts and budget. Before you subscribe to a platform, consider its automation, contact management and report presentation.
The above list can be interpreted to indicate that Latitude By Genesys has the best collection agency software solution. SimplicityCollect or ezyCollect are ideal for small businesses and start-ups. These businesses need to sustain high client volumes and can join Lexop, Beyond ARM.
To benefit from full automation, you can choose Kuhlekt and Upflow. These companies can also sign up for InterProse ACE and Cogent, as they are more concerned about data security.
Finally, insights
Each business has its own business elements and a separate receivable management program. We have covered 10 different payment collection softwares while also considering some similar ones.
We are unable recommend any particular software to your company. You can suggest another software for debt collection software from the above list. Leave a comment explaining why you believe it should be used.